Privacy policy
How we handle your information
We collect and store only the data required to fulfil orders, issue invoices, coordinate delivery, and meet compliance requirements. Customer data is not sold or used for unrelated marketing.
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Terms of trade
How we work with business customers
Covers account setup, ordering process, payment terms, inspection windows, and liability limits. Designed to keep transactions transparent and predictable.
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Return & refund policy
Handling defective or incorrect items
Explains eligibility, timelines, and steps for reporting issues. Includes guidance on documentation and condition requirements for authorised returns.
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Shipping policy
Dispatch, delivery, and export support
Outlines processing timelines, courier options, documentation provided, and responsibilities for duties and customs clearance.
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